Marketing Services Survey Form
This poll aims to guage customer knowledge of the services provided by G.D of Residency & Foreigner’s Affairs Ajman
Personal Information:
Sex: Male Female
Customer Type: Individual Rep Partner Investor
Government Sector Private Sector
Age Group: 18 – 29 30 – 39 40 – 49 50+
Nationality: UAE Arab Asian Western
Education: Elementary Secondary Undergraduate
Profession: Employee Student Business Man House Wife
 
Please rate your knowledge of our services:
# Category Rating Excellent V.Good Good Fair Poor
1 Your knowledge of the of residency procedures
2 Your knowledge of the entry permits procedures
3 Your knowledge of the est. cards & rep. procedures
4 Your knowledge of the court transfers & circulars procedures
5 Your knowledge of the E-Gate card procedures
6 Your knowledge of the marine vessels’ procedures
7 Your knowledge of the Online (Fawri) procedures
8 Your knowledge of the Aamer service for the handicapped
9 Citizenship services (for local only)
10 Your overall knowledge of our services and procedures
11 Arrange the best marketing methods for you from ( 1- 10 ):
Telephone service
SMS
Social Media (Twitter, Instagram, Youtube…etc.)
Brochures
Website
Radio advertisements
TV advertisements
External signs and boards
Smartphone Apps (BBM, WhatsApp)
Exhibitions
Your feedback is vital to improve our marketing methods: